The Spirit to Serve: Marriott's Way
J.W. Marriott, Jr., and Kathi Ann Brown, 1997
From one tiny root-beer stand in 1927 to more than 2000 hotels worldwide at the turn of the 21st century....a growth curve calculated to make the average CEO drool. What drives the Marriott juggernaut? Marriott International Chairman and CEO Bill Marriott and Kathi Ann Brown share the commonsensical secrets behind the international hospitality giant's enviable success. See Reviews.