ORAL HISTORY PROGRAMS
ANNIVERSARY MASTER PLANNING
EDITORIAL SERVICES & WRITING
BOOK: THE SPIRIT TO SERVE: Marriott’s Way
In 1997, Kathi Ann Brown, president of Milestones, co-authored The Spirit to Serve: Marriott’s Way with J. Willard “Bill” Marriott, Jr., Chairman and CEO of multi-billion Marriott International, Inc., the world’s largest hotel management company. The Spirit to Serve offers an informal, first-person look at the hands-on business philosophy of one of America’s best-known corporate figures. Research included interviews with Marriott executives and the Marriott family.